Mirror Lake, 950 Eden Park Dr, Cincinnati, Ohio

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Our View on Technologies
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Linux

Linux is very heavily used here, almost exclusively, except for some remote control operations. Most small businesses could, if they chose, run their entire business on Linux. Linux can run most generalized types of software, including clones of office suites such as LibreOffice or OpenOffice. Linux runs the vast majority of the web, the vast majority of the databases on the web. We recommend Red Hat Enterprise for those clients whose applications demand a *certified* version, or CentOS for those who need enterprise strength but can do their own support.

Virtualization

Virtualzation is a very exciting technology. This is for companies consolidating many servers into one physical unit to save money, power, or space. However, we do not recommend it to clients that don't have some training in virtualization. Dentar, Inc. has experience with VMWare hypervisor and Linux/KVM/libvirt.

Networked Laser Printers

Business printing demands better media than ink. If you want shared printing in your office, workgroup printers with Ethernet jacks are the best way to share the printer in your small office, nearly making the "server" print queue obsolete. We strongly recommend networked laser printers with standardized printer languages built into the printer.

Windows 7/10

We always, for all desktop products, recommend the "professional" versions of these operating systems and not the "home" versions.

Wireless KB/Mice

This is one thing that is nice to have without a wire, and since the early 2000s, have come a very long way. They're mostly reliable and people love them. The only downsides are that they're more expensive than wired and batteries are required, but battery life is now much better than it was, and interference between adjacent rooms is a thing of the past.

WiFi

WiFi is great for surfing the internet, but is isn't well suited for anything heavy such as database related applications. For customers with use heavy traffic, please use wired 1 gigabit-per-second Ethernet. Wireless gets worse when you have more people on it. Dental offices should not use wireless for any of their dental applications unless their dental equipment vendor only offers such. We recommend these only for lightweight offices only, and -never- without a password or encryption.

SCO (Santa Cruz Operation) UNIX / OpenServer /Xenix

SCO UNIX / OpenServer are "legacy" products, meaning the only reason people are running them today is to support an old application which is not portable to another system. All work on their products is best-efforts only, and time and materials.

Ink Printers

These things cost a ton of money to print with. If you need to print on photo paper, these are your only choice, sadly. If you're doing regular printouts and a lot of them, a laser printer is going to be a much better choice for a business environment. We do not sell ink printers.

Multifunction Printers

This is similar to ink printing, where you have a printer, fax, and scanner in one unit. If the scanning head breaks, you now have just a printer. If the printing quits working, then all you have is a scanner/copier, and send-only fax. We have clients of a decade that have been through five of these in one spot. We consider these to be "throw-away" devices unless they're large workgroup or enterprise sized and come with a maintenance agreement from a printing specialty company.

Wireless Printing

Even in 2019, some wireless printers do not maintain a reliable connection wirelessly and are not business ready. We prefer hard-wired printers over wireless, but offer a caveat to those who specifically ask for a printer to be hooked up wirelessly.

DSL style broadband

We've seen a very large amount of customer dissatisfaction with DSL style internet lines, as it relates to cable or fiber. If your internet goes out a lot and you're on DSL, switching to cable or fiber may improve it vastly.

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